Privacy policy (as at: 04.02.2026)
The protection of your personal data is of particular concern to us. We process personal data exclusively in accordance with the General Data Protection Regulation (GDPR) and the applicable national provisions (in particular TKG 2021). In this privacy policy, we inform you which data we process in connection with your visit to our website, when you contact us and as part of the initiation and processing of business relationships, for what purposes this is done and what rights you are entitled to.
1. responsible
Responsible for the processing of your personal data is FML logistics GmbHGeorg-Erber-Straße 19 | 2 | 13, A-4060 Leonding, Austria.
Telephone: +43 (0) 732 / 272 200, e-mail: office@fml-logistics.at.
2. processing when visiting our website (server log files)
When you visit our website, information that your browser automatically transmits to our server (so-called server log files) is processed for technical reasons. This may include in particular IP address, date and time of access, pages/files accessed, amount of data transferred, browser type and version, operating system and referrer URL.
This processing is carried out for the purpose of providing the website, to ensure IT security, to analyze errors and to prevent misuse and attacks. The legal basis is Art. 6 para. 1 lit. f GDPR (legitimate interest in secure and stable operation). The data is generally only stored for as long as is necessary for the aforementioned purposes and then deleted or anonymized; longer storage may be necessary in individual cases to clarify security-related incidents.
3. cookies, consent and cookie information
Our website uses cookies and similar technologies. Technically necessary cookies are required for the operation and basic functions of the website and are used without separate consent. For all non-essential cookies (e.g. statistical, marketing or third-party services), we obtain your prior consent if they are used. The legal bases are Art. 6 para. 1 lit. f GDPR (technically necessary cookies) and Art. 6 para. 1 lit. a GDPR in conjunction with § 165 para. 3 TKG 2021 (cookies requiring consent).
A detailed list of the specific cookies/services used (including providers such as Googleif activated), their purpose, storage duration and categories can be found on our separate “Cookie information” page.
You can change your selection at any time with effect for the future via “Cookie settings” or revoke any consent you have given.
4. web analysis, marketing and third-party services (only after consent, if used)
If and insofar as analysis, marketing or third-party services are used on our website (e.g. reach measurement, map/video integration, font/CDN services), this is done – unless technically mandatory – exclusively on the basis of your consent (Art. 6 para. 1 lit. a GDPR and in accordance with the provisions of § 165 para. 3 TKG 2021). 6 para. 1 lit. a GDPR) and in accordance with the provisions of § 165 para. 3 TKG 2021. For details (specific service, provider, mode of operation, storage period, third country transfer if applicable), please refer to the cookie information.
5. contact
When you contact us (e.g. by e-mail, telephone or via a contact form), we process the data you provide (e.g. name, contact details, content of the request) to process your request, to make an offer and to initiate or process a contract. The legal basis is Art. 6 para. 1 lit. b GDPR (pre-contractual measures/performance of a contract) and/or Art. 6 para. 1 lit. f GDPR (legitimate interest in efficient communication).
Your data will be stored for as long as is necessary for processing and beyond that only within the scope of statutory retention obligations or as long as claims from the respective transaction can be asserted.
6. data processing in the context of business relationships (forwarding/logistics)
As part of the initiation and processing of business relationships, we process personal data that is necessary for the provision of services. Depending on the order, this may include in particular contact and communication data of contact persons, sender/recipient and delivery data as well as order-related information (e.g. shipment/transport data, customs/import/export-relevant information, if applicable).
The purpose is to prepare offers, perform and document our services and fulfill legal obligations. The legal bases are Art. 6 para. 1 lit. b GDPR (contract/contract initiation) and Art. 6 para. 1 lit. c GDPR (legal obligation) and – if necessary – Art. 6 para. 1 lit. f GDPR (legitimate interests, e.g. efficient business processing, assertion/defense of claims).
7. recipients, service providers and processors
We only pass on personal data if this is necessary to fulfill the stated purposes, if there is a legal obligation or if you have given your consent. Recipients may be – depending on the case – in particular IT service providers (e.g. hosting, maintenance), communication service providers, as well as partners required in the context of order processing (e.g. transport companies, authorities/handling offices, insurance companies).
Insofar as we use service providers as processors, this is done on the basis of a contract in accordance with Art. 28 GDPR.
8. data transfer to third countries
Personal data will only be transferred to countries outside the EU/EEA if this is necessary for the provision of services or if you have given your consent, and only in compliance with the legal requirements (e.g. adequacy decision or suitable guarantees such as standard contractual clauses). Whether and to what extent third country transfers can take place in the context of website services is described in the cookie information.
9. storage period
We generally only store personal data for as long as is necessary for the respective purposes. Beyond this, we only store data within the scope of statutory retention obligations or as long as this is necessary for the assertion, exercise or defense of legal claims.
10. your rights
Depending on the requirements, you have the following rights: access, rectification, erasure, restriction of processing, data portability and objection to processing. If the processing is based on your consent, you can revoke it at any time with effect for the future; the legality of the processing until the revocation remains unaffected. To exercise your rights, please contact us at office@fml-logistics.at.
11. right to lodge a complaint with the supervisory authority
If you believe that the processing of your personal data violates data protection law, you have the right to lodge a complaint with the supervisory authority. In Austria this is the Austrian Data Protection AuthorityBarichgasse 40-42, 1030 Vienna, e-mail: dsb@dsb.gv.at.
12. changes to this privacy policy
We reserve the right to amend this privacy policy if necessary (e.g. in the event of changes to our website, the use of new services or due to changes in the legal situation). The version published on this page applies.
